AniCura Dierenkliniek Almere

april 03, 2025

1.0

Aliya Nigmatullina, Almere

We are very disappointed with this clinic. First of all, we had a tooth removal operation for our cat there, and ever since, he has been incredibly scared to go to the vet. Every visit became a stressful experience for him. When we brought him home after the operation and opened the cage, it was full of poop. Our cat is extremely clean, he washes himself constantly and hates when his litter box is dirty. I can only imagine how awful he felt, trapped in a cage filled with poop for who knows how long. He stank terribly.

Secondly, after that operation, every visit to this clinic was a nightmare for both me and my cat. I always felt like the vets were afraid of him or unsure how to handle him, which only made him more anxious and uncooperative.

And to top it off, they recently sent us a promotional email suggesting it was time for a dental check-up. When I tried to book an appointment, they refused, saying our cat was "too aggressive"! Seriously? I was shocked! Maybe the real problem is that they don’t have professionals who know how to handle animals properly, and that’s why our cat is scared of them in the first place.

I didn’t want to write this review at first, I even gave them five stars before, based on the one good experience we had. But after multiple bad ones, I wouldn’t recommend this clinic to any pet owner who truly cares about their furry friend.

Google review

maart 05, 2025

1.0

Fernanda Kiritani, Almere

For the past 2 and a half years we didn’t have any issues with Anicura. Always treated us well despite of our reactive dog and was understanding about his fears, but since new administration came in we had a horrible experience last time we visited.

My dog is very afraid of vets and reacts if someone approaches him. We understand he is difficult in consults but they were flexible about giving him his tapeworm treatment at home whenever we need to travel (once a year) as he wouldn’t take at the clinic due to stress/fear (we would record him the whole process until he has taken the tablet and showed to the vet). This time they didn’t allow us, and they “forced” our dog to have it at the clinic even me saying he would not take it because he is very afraid - he doesn’t even eat treats.

The way they handled this situation was horrible. I thought my dog was being choked at some point (they put a rope around his neck to hold him). I do understand my dog reactiveness but I think this situation should have been handled a lot better, vets suppose to understand pets instead of creating a even more stressful and traumatic experience for them. Now it caused an even worse experience for him going to vets. He also was a bit sore around his head for a few days due to be held by the rope.

After this day I will not be bringing my dog to this vet anymore! It broke my heart to see the new vet handling him so rude and she thought this experience was “good” for him to understand? He is not a child who can “learn” from traumatic experiences.

Anyway, I just want to share my experience and bring attention to the pets owners to always be present during vet visits if you bring your beloved pets in this clinic.

Google review

maart 05, 2025

1.0

Fernanda Kiritani, Almere

For the past 2 and a half years we didn’t have any issues with Anicura. Always treated us well despite of our reactive dog and was understanding about his fears, but since new administration came in we had a horrible experience last time we visited.

My dog is very afraid of vets and reacts if someone approaches him. We understand he is difficult in consults but they were flexible about giving him his tapeworm treatment at home whenever we need to travel (once a year) as he wouldn’t take at the clinic due to stress/fear (we would record him the whole process until he has taken the tablet and showed to the vet). This time they didn’t allow us, and they “forced” our dog to have it at the clinic even me saying he would not take it because he is very afraid - he doesn’t even eat treats.

The way they handled this situation was horrible. I thought my dog was being choked at some point (they put a rope around his neck to hold him). I do understand my dog reactiveness but I think this situation should have been handled a lot better, vets suppose to understand pets instead of creating a even more stressful and traumatic experience for them. Now it caused an even worse experience for him going to vets. He also was a bit sore around his head for a few days due to be held by the rope.

After this day I will not be bringing my dog to this vet anymore! It broke my heart to see the new vet handling him so rude and she thought this experience was “good” for him to understand? He is not a child who can “learn” from traumatic experiences.

Anyway, I just want to share my experience and bring attention to the pets owners to always be present during vet visits if you bring your beloved pets in this clinic.

Google review

februari 14, 2025

1.0

hamdard Telecom, Almere

Ik wil bij deze een formele klacht indienen over de behandeling en handelwijze van AniCura Dierenkliniek Almere. Mijn ervaringen met deze kliniek zijn zeer teleurstellend en roepen serieuze vragen op over hun professionaliteit en integriteit.

Na de aankoop van onze kat, Pas Pas, brachten wij hem naar de kliniek voor een controle. Tijdens dit bezoek werd een hartprobleem geconstateerd. Toen wij contact opnamen met de verkoper om de kat terug te geven, werd dit geweigerd. De verkoper beweerde dat de kat volledig gezond was en suggereerde zelfs dat sommige dierenklinieken valse diagnoses stellen om verzekeringsgelden te innen. Wel werd ons verzekerd dat, mocht er daadwerkelijk een hartprobleem zijn, wij volledig zouden worden terugbetaald.

Bij een tweede controle in dezelfde kliniek werd plotseling verklaard dat de kat gezond was. Dit wekte mijn wantrouwen, en ik adviseerde mijn vrouw om niet meer naar deze kliniek te gaan. Helaas bracht zij Pas Pas later opnieuw naar AniCura, waar zonder duidelijke toelichting foto’s werden gemaakt voor bijna €300. Vervolgens werd geadviseerd dat een operatie van €2000 noodzakelijk was.

Gezien het gebrek aan vertrouwen in AniCura, heb ik contact opgenomen met het Dierenziekenhuis Amsterdam. Daar werd dezelfde operatie geschat op slechts €1000. Toen mijn vrouw AniCura informeerde over deze lagere prijs, kreeg zij te horen: "Waarom maken jullie je zorgen over de kosten? De verzekering gaat dit toch betalen." Deze opmerking vonden wij buitengewoon onprofessioneel en misleidend, omdat het impliceert dat de kliniek zich meer richt op het innen van verzekeringsgelden dan op het welzijn van het dier of de financiële belasting van de eigenaar.

Wij besloten daarom om de operatie in Amsterdam te laten uitvoeren, wat tot een onnodige escalatie leidde waarbij zelfs de politie aan te pas kwam. AniCura Dierenkliniek Almere heeft de politie gebeld omdat wij de operatie niet bij hen wilden laten uitvoeren, ondanks dat wij een betrouwbaardere en goedkopere optie hadden gevonden.

Deze ervaring heeft mij doen concluderen dat AniCura Dierenkliniek Almere onnodig hoge kosten rekent en mogelijk misleidende praktijken toepast.

Ik zou deze kliniek dan ook niemand aanraden. Kijk uit en wees waakzaam. Dierenklinieken zoals deze lijken te denken dat kosten geen rol spelen, omdat de verzekering alles dekt. Dit is niet alleen onmenselijk gedrag, maar ook een vorm van oplichting. Wij moeten als klanten ook denken aan onze verzekeringskosten en de maatschappelijke verantwoordelijkheid om onnodige kosten te voorkomen.

Ik roep iedereen op om goed na te denken voordat zij naar deze kliniek gaan. Er zijn betrouwbaardere en ethischere alternatieven beschikbaar. Laat u niet misleiden door praktijken die alleen gericht zijn op winstmaximalisatie ten koste van dierenwelzijn en klantbelangen.