Dierenkliniek Buitenveldert | 4.2 - (68 beoordelingen)

oktober 19, 2024

5.0

Alex -, Amsterdam

Vriendelijke medewerkers. Hulpvol en geduldig.

september 25, 2024

3.0

Ard Amsterdam, Amsterdam

Twee jaar geleden werd de dierenwinkel gesloten zodat er meer dierenartsen konden komen om sneller de dieren te kunnen helpen. Een korte periode had men een team van vier artsen. Helaas zijn hiervan weer twee verdwenen om o.a. een nieuwe vestiging op te zetten. Nu duurt het ruim twee weken (!!) voordat je überhaupt een afspraak kan maken.zelfs een spoedafspraak kan zomaar twee tot drie dagen duren.Dat is echt onacceptabel. Over de zorg zelf ben ik wel tevreden, maar heb de nieuwe artsen nog niet gesproken.

augustus 19, 2024

1.0

Dion de jong, Amsterdam

Ik heb een buitengewoon slechte ervaring gehad, zowel fysiek als telefonisch. Het was echt teleurstellend dat men niet in staat bleek te zijn om een kitten van slechts 3 kilo en nog maar 1 jaar oud, te helpen met haar inentingen. In plaats daarvan werd me verteld dat verdovende middelen van ongeveer €50 noodzakelijk waren omdat het anders "te gevaarlijk" zou zijn. Buitengewoon belachelijk en lachwekkend!

juli 08, 2024

5.0

Boaz Lander Davidi, Amsterdam

Professional and friendly

juni 22, 2024

1.0

Rita M, Amsterdam

The clinic is suitable for annual vaccinations and basic medical conditions like the flu or kennel cough. However, for more complicated or serious issues ( even blood check), another vet or animal hospital might be a better choice.

We experienced two concerning situations:

1. My dog's nail infection was initially treated with painkillers for two weeks before antibiotics were prescribed. After 10 days on antibiotics with no improvement, the vet advised continuing for another week without a clear plan or expectations. We insisted on a scan and were disturbed by the procedure: - They wanted to keep my dog alone behind closed doors for an hour to calm her down before sedation (how on earth staying alone in a cage would calm her down?), which I refused. I stayed with my dog the entire time. - Sedation was unnecessary, as confirmed later by a hospital (a paw scan typically doesn't require sedation). - Three staff members struggled to find a vein for sedation, causing my dog distress. - They performed an X-ray in only one projection and made guesses based on that single image. - The senior vet suggested there might be a foxtail and recommended cutting the paw to investigate further, saying there might be a chance of finding something but might not. This proposed surgery lacked a clear plan or expectations and seemed risky. We requested a referral to a hospital where an infection spreading to the bone was immediately diagnosed, leading to the necessary amputation of the finger.

2. For a year, I expressed concerns about my dog's rapid weight gain without changes in diet or exercise. The vets only gave me disapproving looks and suggested a low-calorie diet and more exercise. When we visited another vet, they quickly identified symptoms of an underperforming thyroid and prescribed appropriate medication.

On a positive note, they never pushed back when we asked for a referral to a hospital (we had it twice), and there is a welcoming and friendly atmosphere. Also, when I asked to be present during my dog’s sedation, they accommodated my request.

In summary, while the clinic is fine for routine care, I recommend seeking more specialized attention for serious or complex issues ( I would not recommend even a blood check there). It is also concerning that they might have been more interested in revenue than in finding proper treatment (e.g., unnecessary scans, multiple appointments for painkillers and antibiotics, and suggesting another appointment to discuss the weight gain).